welcome / faq
What is the MOQ?
Our MOQ is 10,000 pcs with 1,000 pcs per model.
We do take orders less than our MOQ, however additional charges may be applied.
Do you offer free samples?
Yes we do. However we will review your company profile first. Shipping fee will be charged to the customer.
How to make an order?
Simply browse through our catalog and let us know which products you are interested in. We will get to you with the quotation as soon as possible.
email to sales@tigaputra.com
Can I make a new model?
Yes you may.
Send us the design of eyelash or packaging and we will create them for you.
What is your production capacity?
Our factories are running at 1.5 million eyelashes per month.
When will I get my order?
It takes usually 2 weeks for the production time in addition to the shipping method you prefer.
What is your payment terms?
We require full payment upon confirmation.
How do you ship the goods?
We will send them to a third party logistics company. Based on the volume, weight or time required, we will recommend which shipping method is the most suitable for you.